Vinted Members Voice Frustration Over Size Modifications
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
This online marketplace has altered its sizing categories for women's and children's garments but did not contact all users about the change.
Social Media Response
Numerous buyers and vendors are posting online stating that platform listings now display a modified sizing category versus the original listing due to the recalibration.
The company said the updated approach better aligns with similar services.
They have suggested members to examine their items and update the measurements by hand if necessary, resulting in member annoyance.
Sizing System Changes
Previously, the sizing featured one number and one letter, such as S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
User Stories
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, from Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, located in England, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million members, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, the service retracted a modification to its shipping options due to shopper criticism.